Welcome to Mamajuana Cafe Bronx

Thank you for choosing Mamajuana Cafe Bronx! These Terms of Use ("Terms") govern your use of our website (mamajuanacafebronx.com), your visit to our restaurant, and your interactions with our services. By accessing our website or visiting our establishment, you agree to these Terms.



If you do not agree with these Terms, please do not use our website or services.

Our Services

Mamajuana Cafe Bronx offers:

• Dine-In Service: Full-service restaurant and lounge experience
• Takeout Service: Order pickup for your favorite dishes
• Delivery Service: Food delivery to your location (where available)
• Bar & Lounge: Alcoholic beverage service for guests 18 years and older
• Special Events: Seasonal events, private parties, and promotional activities
• Reservations: Phone, in-person, and online reservation services

Use of Our Website

Acceptable Use

You agree to use our website only for lawful purposes and in a manner that does not:

• Violate any local, state, national, or international law
• Infringe on the rights of others
• Harass, abuse, or harm another person
• Transmit any harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems or networks
• Interfere with the proper functioning of our website

Intellectual Property

All content on our website, including text, images, logos, graphics, videos, and design elements, is the property of Mamajuana Cafe Bronx LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, or distribute our content without written permission
• Use our trademarks, logos, or brand name without authorization
• Modify, create derivative works, or reverse engineer any part of our website

Reservations

Making Reservations

Reservations can be made by direct contact with the restaurant. Reservations are subject to availability and are not guaranteed until confirmed by Mamajuana Cafe Bronx. For groups of 6–9 guests, changes to reservations can be made up to 48 hours prior to the reservation time. Deposits are non-refundable for cancellations requested within 48 hours of reservation time.

Changes & Cancellation Policy

• We request that you notify us as soon as possible if you need to cancel or modify your reservation
• Late cancellations or no-shows may affect your ability to make future reservations during peak times
• For large parties or special events, specific cancellation policies may apply and will be communicated at the time of booking
• For groups of 6 or more deposits are non-refundable for cancellations requested within 48 hours of reservation time.

Private Dining (Groups of 10 or more people)

• Changes must be made 72 hours before the reservation time.
• Deposits are non-refundable.

Special Events

• All deposits for special events are non-refundable.
  

Arrival Time

Please arrive within 15 minutes of your reservation time. If you are running late, please contact us. We will do our best to accommodate you, but your table may be released if you arrive more than 15 minutes late without notification. Any reservation with a deposit is non-refundable if canceled late.

Dining, Takeout, and Delivery

Food Quality and Safety

We are committed to providing high-quality food prepared with care. However:

• We cannot guarantee that our food is suitable for every dietary restriction or allergy
• Please inform your server of any allergies or dietary restrictions
• We are not liable for adverse reactions to food consumed at our restaurant unless caused by our negligence

Takeout and Delivery

Orders are subject to availability

• Delivery times are estimates and may vary based on distance, traffic, and order volume
• You are responsible for providing accurate delivery information
• We reserve the right to refuse or cancel any order at our discretion
• All sales are final once food has left our premises

Payment

• Payment for dine-in, takeout, and delivery is processed in person at our restaurant or upon delivery
• We accept payments by credit card
• Prices are subject to change without notice
• You are responsible for all charges incurred under your name

Age Restrictions

Alcoholic Beverages

• Alcoholic beverage service is restricted to guests 18 years of age and older in accordance with New York State law
• Valid identification may be required
• We reserve the right to refuse service to anyone who appears intoxicated or unable to provide proper identification
• We do not serve alcohol to intoxicated individuals

General Admission

While our restaurant welcomes families, please note that our lounge area may have age restrictions during certain hours or events. Please inquire when making reservations if you have questions.

Special Promotions and Events

• Promotions, discounts, and special offers are subject to specific terms and conditions
• Promotions cannot be combined unless explicitly stated
• We reserve the right to modify or cancel promotions at any time
• Event details, including dates, times, and pricing, are subject to change
• Tickets or reservations for special events may be non-refundable

Conduct and House Rules

To ensure a pleasant experience for all guests, we ask that you:

• Treat our staff and other guests with respect and courtesy
• Follow all posted rules and staff instructions
• Refrain from disruptive, offensive, or inappropriate behavior
• Comply with all applicable health and safety regulations

We reserve the right to refuse service or ask anyone to leave who:

• Violates these Terms or our house rules
• Behaves in a disruptive, threatening, or inappropriate manner
• Appears intoxicated or under the influence of drugs
• Creates an unsafe environment for staff or other guests

Limitation of Liability

To the fullest extent permitted by law:

• Mamajuana Cafe Bronx LLC is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services or website
• Our total liability for any claim related to our services shall not exceed the amount you paid for the specific service giving rise to the claim
• We are not responsible for loss or damage to personal property while on our premises (except as required by law)
• We are not liable for service interruptions, website downtime, or technical issues beyond our reasonable control

Nothing in these Terms limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded by law

Privacy

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we handle your information.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and policies of any third-party sites you visit.

Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

• Our website will be uninterrupted, secure, or error-free
• Information on our website is accurate, complete, or current
• Any defects will be corrected

Indemnification

You agree to indemnify, defend, and hold harmless Mamajuana Cafe Bronx LLC, its owners, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your use of our services or website
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Your conduct at our establishment

Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website with a new "Effective Date." Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of New York, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our services shall be resolved through:

• Informal Resolution: We encourage you to contact us first to resolve any issues informally
• Mediation or Arbitration: If informal resolution fails, disputes may be resolved through mediation or binding arbitration in Bronx County, New York
• Jurisdiction: If litigation is necessary, you agree to the exclusive jurisdiction of the courts located in Bronx County, New York

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Mamajuana Cafe Bronx LLC regarding your use of our services and website.

Contact Us

If you have questions or concerns about these Terms of Use, please contact us:

Mamajuana Cafe Bronx LLC
3233 East Tremont Avenue

Bronx, New York 10461
United States

Phone:  (718) 824-8400
Email:  dollyb@mamajuanacafebronx.com

Thank you for reviewing our Terms of Use. We look forward to serving you at Mamajuana Cafe Bronx and providing you with an exceptional dining experience!

By using our website or visiting our establishment, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.